Refund Policy for JaTalk.com

Last Updated: 29 November 2025

Thank you for using JaTalk.com (“JaTalk”, “we”, “our”, “us”).
This Refund Policy explains when users may be eligible for refunds and how refund requests are handled.

By using the Platform, you agree to this Refund Policy.

1. General Refund Policy

All transactions made on JaTalk - including subscriptions, tips, pay-per-view content, and other digital purchases - are final and non-refundable.

Because JaTalk sells digital content that becomes available immediately after purchase, we cannot reverse access once granted.

2. Subscription Payments

2.1. Recurring Billing

Subscriptions automatically renew unless cancelled before the next billing date.

2.2. No Partial Refunds

We do not issue refunds for:

• Partially used subscription periods

• Forgetting to cancel a subscription

• Dissatisfaction with a creator’s posting frequency or content style

• Changes in creator activity or availability

Users are responsible for managing their own subscriptions.

3. Tips and One-Time Payments

Tips, donations, and pay-per-view purchases are voluntary and non-refundable.

Once a user pays to access content, the payment cannot be reversed.

4. Refunds for Technical Issues

Refunds may be considered only in the rare case of a verified technical problem caused by JaTalk, such as:

• Duplicate charges for the same purchase

• Payment processed incorrectly due to a system error

We may require evidence such as screenshots, transaction IDs, or error messages.

If approved, refunds are issued through the original payment method.

5. Fraud & Unauthorized Purchases

We take fraud seriously.

If you believe your account was used without authorization:

• Contact us immediately at contact@jatalk.com

• Change your password

• Check your connected payment methods

We may temporarily lock the account during investigation.

Refunds for unauthorized payments may be issued only if the claim is legitimate and verified.

6. Chargebacks

Filing chargebacks with your bank or payment provider without contacting us first may result in:

• Account suspension

• Reversal of earnings to protect creators

• Permanent ban for repeated or fraudulent disputes

We strongly encourage users to contact JaTalk first to resolve issues.

7. Creator Earnings and Refunds

If a user refund is granted, JaTalk may:

• Reverse the related payout

• Deduct the refunded amount from future creator earnings

• Temporarily hold payouts during investigations

Creators must comply with all payout and refund rules.

8. Contact Us

For refund questions or support, contact:

Email: contact@jatalk.com
Website: JaTalk.com

We respond as quickly as possible to all inquiries.